Shipping policy

Shipping We ship from the United States to the US, Canada, UK, EU, and Australia. Processing time: Orders are processed within 1-3 business days. Estimated delivery: - United States: 2-5 business days - Canada: 5-10 business days - United Kingdom: 7-12 business days - European Union: 10-14 business days - Australia: 10-14 business days Shipping is free to the United States, the United Kingdom and Germany. A flat rate of $10 applies to the other countries we ship to. The shipping cost is shown at checkout before you pay. Tracking: You will receive a tracking number by email once your order ships. Customs and duties: International orders may be subject to import duties and taxes, which are the responsibility of the buyer. These charges are not included in the product price or shipping cost. If your order has not arrived within the estimated window, please contact us at hello@siamesesociety.com. Printed-to-order books: Ruby & Winston paperbacks are printed to order by our print partner and sent by trackable mail. The processing and delivery times above do not apply to them. Current estimates from our print partner, counted from the day the order goes to print: United States 12-14 business days, United Kingdom 6-9, Germany 12-16, Canada 16-18, Australia 10-13, Thailand 24-26. These are estimates, not guarantees. Digital editions: Digital editions are not shipped. A download link is sent by email after payment.